Returns & Exchanges
At Lack of Color, we want you to love your new headwear; however, if the fit or style isn't quite right, we accept returns on full-priced items within 14 days of delivery. Please ensure all items are returned in their original condition, unworn and with all tags and packaging intact.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Carefully place your hat in its original hat box and shipping carton to prevent any crushing or damage during transit.
- 3.Attach Shipping Label
Download and print your prepaid return shipping label from the portal and securely affix it to the outside of your package.
- 4.Drop Off and Track
Hand your package to the designated courier and keep your tracking number handy; once received and inspected, your refund or credit will be processed within 5-7 business days.